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How do I change my renewal frequency?Updated 3 months ago

Log in to your account and click "Manage Subscription" to change your order frequency.

What is Frequency?

Frequency is how often a product ships. If you have too much product, set the frequency with more days between boxes. If your products run out just ahead of renewal, decrease the number of days. 

Use frequency to match your usage. Get what you need, when you need it.

 

To make changes, click Manage this Subscription. That will open the control windows shown below.


Affinity Manage Subscription Reschedule.png

 

Frequency Change Detail Grey.png

 

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Save Changes to Apply Edits


Heads up! Now that the Frequency is all set, check your renewal date.

The first renewal date doesn't change. Reschedule that product date to avoid getting an order before you're ready. You'll see the new frequency sets your order dates going forward until it is changed.

Reschedule Detail.png

 

Reschedule Calendar Detail.png

 

Screenshot 2023-10-14 at 2.41.38 PM.png

 Save Changes to Apply Edits

 

 


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