Tiege Hanley

Tiege Hanley FAQ:  product instructions, account management, shipping questions, website support, and purchasing help

Help Center and FAQ for Tiege Hanley

Does Tiege Hanley offer gift cards?

Where do I enter a discount code?

How do I make a gift purchase?

Do you sell the products individually?

I received an error message when making my payment.

Can I use a pre-paid credit card?

Can I order multiple boxes at once to save on shipping costs?

Purchasing Tiege

Account Log In

How do I log out of my account?

How do I Manage my Subscription?

Can I cancel at any time?

How do I skip my next order?

How do I change my renewal frequency?

How do I change my renewal date?

How do I change my subscription Level?

How do I change my Shipping Address?

How do I update my billing information?

How do I write a review of my products?

Can I gift Tiege Hanley?

What are the benefits of being a Tiege Hanley member?

Can I return my box?

Subscription Management

Which level should I order?

How soon should I see results after starting my Tiege Hanley System?

How will the products keep?

What ingredients do you use in your products?

Where does the name "Tiege Hanley" come from?

What is your return policy?

Are your products Non-Comedogenic?

Are your products fragrance free?

Can Tiege Hanley help with dark circles?

Are your products oil free?

Does Tiege Hanley work for oily skin?

Does Tiege Hanley work for sensitive skin?

Does Tiege Hanley work for combination skin?

Does Tiege Hanley help remove blackheads?

Will Tiege Hanley repair existing acne scars?

Does Tiege Hanley work for all ethnicities?

How do I match the products to my skin tone?

Does Tiege Hanley lighten your skin?

How can I get a Tiege Hanley DOPP bag?

Which level should I order if I'm under 25 years old?

Which level should I order if I'm under 15 years old?

Are your products vegan? Are they tested on animals?

Are your products recyclable? Are they safe for the environment?

Product Information

Can I customize my order?

Customization

Can I use another brand's products with Tiege Hanley?

Should I apply products on top of the eye cream?

I am not seeing results. Actually, my skin is a bit worse!

How soon should I expect to see results from the Acne System?

Will TiegeClear acne products work on body acne?

How do I incorporate Tiege Hanley into my gym routine?

How do I incorporate Tiege Hanley into my shaving routine?

How should I apply Tiege Hanley if I have a beard?

Can I use the TiegeClear Acne System with Tiege Hanley's anti-aging products?

How should I use Tiege Hanley if I work a night shift?

I've been spending a lot of time indoors, do I need the AM moisturizer with SPF 20?

One of my pumps is not dispensing product!

Do I need to use a toner with Tiege Hanley?

Can I use self-tanner with Tiege Hanley products?

Can I use a PMD with Tiege Hanley?

Can I use a spin brush with Tiege Hanley products?

Can women use Tiege Hanley, too?

Using Tiege

How long until my order is delivered? (USA)

How long until my order is delivered? (Canada)

How long until my order is delivered? (Europe)

How long until my order is delivered? (Australia / New Zealand)

How long until my order delivers? (Asia, Africa, Central & South America)

Does Tiege Hanley ship internationally?

Do you ship to my country?

Shipping to my country is too expensive!

You don't ship to my country. Can I still order Tiege Hanley?

Do you offer express international shipping?

Will I be charged customs fees for my order?

What are the sizes and weights of your boxes?

If it takes time for my international order to arrive, will I have to wait longer for my renewal?

Do you ship to APO and other Military Addresses?

Shipping FAQ

Batch ID

The pic below shows where to check for the batch ID.

<p>The pic below shows where to check for the batch ID.<br><br><img src="https://attachments.gorgias.help/3dBwk7WqGDp6NZ9m/hc/r1WE86rbDed6J4Mv/2026072920-c5908f39-f40f-4812-85da-076068b73943-batch%20id.png" style="width: 563px;" class="fr-fic fr-dib"></p>

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