Product Information
Which level should I order?
The best way to find out which system is right for you is by filling out our product recommender! Click here to take the quiz.
How soon should I see results after starting my Tiege Hanley System?
We have had customers see improvements in their skin in as few as 7 days, but everyone’s skin is different, so we unfortunately cannot make any guarantees regarding results. Our recommendation is to use the product for about 3 weeks, which should...
How will the products keep?
Our products have a recommended 2-year shelf life. The only products with a definitive expiration date are ACNE SERUM and AM moisturizer. You can find the expiration date on the bottom of ACNE SERUM, and on the front of the AM moisturizer, at the...
What ingredients do you use in your products?
Here is a full list of the ingredients used in our products: DAILY FACE WASH Water / Eau / Aqua, Cocamidopropyl Hydroxysultaine, Sodium Cocoyl Isethionate, Sodium Lauroyl Methyl Isethionate, Acrylates Copolymer, Sodium Cocoyl Glycinate, Sodium...
Where does the name "Tiege Hanley" come from?
“Tiege Hanley” was a name that our founder, Kelley, discovered written down in a family tree within the first few pages of a bible which had been in his family for many generations. Upon seeing the name, Kelley lit up and decided if he ever...
What is your return policy?
Return Policy. Returns of Unopened Products. Non-Eligible Items. Opened, used, or unsealed products are not eligible for return unless otherwise approved. Final sale items and gift cards are non-refundable. Shipping Fees. Original shipping charges
Are your products Non-Comedogenic?
Unfortunately, we're unable to make any guarantees regarding clogged pores, as everyone's skin is different. But that being said, our WASH, SCRUB, and AM moisturizer are designed to be very lightweight and shouldn’t clog pores. The PM is slightly...
Are your products fragrance free?
The products in your system are fragrance free. The light scents in PM, AM, and WASH come from the ingredients, primarily natural extracts that dissipate quickly. SCRUB has a menthol ingredient/scent to soothe the skin, but like WASH it washes...
Can Tiege Hanley help with dark circles?
Tiege Hanley EYES is intended to brighten and tighten the skin around your eyes. EYES has been designed to revitalize tired-looking skin by boosting circulation and improving skin tone. EYES is included in Skin Care Level 2 and Level 3, or it can...
Are your products oil free?
Our products are not oil free. They contain the following oils: DAILY FACE WASH Jojoba Oil/Macadamia Seed Oil Eucalyptus Globulus Leaf Oil Lavandula Angustifolia (Lavender) Flower Oil SAL ACID WASH Lavandula Angustifolia (Lavender) Flower Oil...
Does Tiege Hanley work for oily skin?
Our TiegeClear line is specifically designed to fight acne and control oil. The Skin Care products have been designed for all skin types. Everyone is different when it comes to their skin. Adjust your usage to fit your needs as you get used to the...
Does Tiege Hanley work for sensitive skin?
Our skin care systems are designed for all skin types, including sensitive skin. Our WASH and SCRUB are considered to be mild in terms of skin abrasiveness, and the SCRUB is only recommended to be used twice a week. Our AM and PM moisturizers are...
Does Tiege Hanley work for combination skin?
Combination skin can be tricky, but our products have been formulated for all skin types, and should help your skin if used according to our instruction card. If you find that your T-Zone (forehead and nose) tend to stay oily after applying the...
Does Tiege Hanley help remove blackheads?
The TiegeClear Acne System clears acne and deep cleans pores. With the Level 3 you get CLAY MASK to absorb excess oil, pull out blackheads, and reduce the appearance of enlarged pores.
Will Tiege Hanley repair existing acne scars?
The products aren’t made specifically to repair acne scars, but we definitely recommend our products to clean your skin, moisturize/hydrate your skin, and gently exfoliate to brighten your skin by allowing newer skin cells to surface. Bringing new...
Does Tiege Hanley work for all ethnicities?
Tiege Hanley has been formulated for all skin types and every ethnicity.
How do I match the products to my skin tone?
LOOK GOOD DROPS add tint to our AM or PM moisturizer. It will give you a more consistent appearance. Whether you match your skin tone or adjust to enhance your handsome, the unscented formula works on every skin tone and leaves you looking sharp,...
Does Tiege Hanley lighten your skin?
Our products are not intended to lighten your skin. You may actually see darker skin as a result of the newer skin cells being brought to the surface.
How can I get a Tiege Hanley DOPP bag?
Looking for our popular mesh DOPP bag? Contact our Customer Experience team at [email protected] and we'll hook you up!
Which level should I order if I'm under 25 years old?
The natural aging process in most men does not begin until age 25. If you are new to skin care, we would recommend a Skin Care Level 1 or TiegeClear Acne System to get started. The best way to find out which system is right for you is by filling...
Which level should I order if I'm under 15 years old?
If you are 15 years old or younger, we would suggest talking to your primary care physician or a dermatologist to see if our products are a good fit for you.
Are your products vegan? Are they tested on animals?
Our products are not tested on animals. We conduct all of our trials with human volunteers. One of the waxes we use in EYES is made from beeswax, so our products aren’t completely vegan.
Are your products recyclable? Are they safe for the environment?
Our tubes, canisters, and caps for DAILY FACE WASH, SCRUB, AM, and PM are recyclable. BODY WASH, DEO, RETINOL STICK, CLAY MASK, and GLYCOLIC PADS are recyclable. Our boxes are 100% recyclable and made from 80% recycled materials. EYES, SUPER...